Monday, December 12, 2016

How to impersonate someone in your organization?

As an administrator, Rethink Workflow allows you to impersonate someone within your organization.

This feature is particularly useful when you want to test a workflow design, or when someone in your organization is stuck on something, and you want to provide support.

The following screenshots demonstrate the steps in which Jackson Miller (domain administrator) impersonates Bradly Karner (an employee) and later switch back to his own account.

1. Jackson Miller opens the sidebar menu and clicks on Impersonate

2. Jackson Miller search and click on Bradly Karner to impersonate him
3. Jackson Miller can perform any action as Bradly Karner
4. Jackson Miller then switch back to his account

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