Saturday, December 10, 2016

In all emails being sent out from my workflows, can I set the sender to a different email address?

Rethink Workflow allows the workflow designer to specify sender and reply-to for email communications being sent out from our system.

Set the sender and reply-to per workflow

To change the sender and reply-to per workflow, click on the VARIANT and scroll down to "Email Settings" section. 

Set the sender and reply-to for the entire organization

You can set the sender and reply-to for the entire organization in Company settings

Friday, December 9, 2016

Internal Workflow vs. Public Workflow

An internal workflow can only be initiated only by individuals belong to the same company. A public workflow allows individuals outside or inside of the same company to initiate.

How to design

You can indicate a workflow to be internal or public using "Public" option on VARIANT tab of the workflow design page.
When Public set to Yes, anyone from outside of your organization can initiate a new document by using the link generated in "Public URL."

For example, the public URL or our Contact Us workflow is and we include it to this website on the top navigation links.

How to use

The following demonstration shows how an end-user outside of our company can initiate a request:

If the end-user does not have an account with Rethink Workflow, they can simply create one using our streamlined authentication process.